Which of the following is a key performance indicator (KPI) for equipment management?

The correct choice is centered on equipment uptime, which is a crucial KPI for effective equipment management. Equipment uptime refers to the amount of time that machinery or equipment is operational and available for use compared to the total time it is supposed to be functional. High equipment uptime indicates that the equipment is operating efficiently and effectively, which is essential for minimizing delays in production, reducing maintenance costs, and maximizing productivity.

Monitoring equipment uptime helps organizations identify issues early, address maintenance needs proactively, and improve overall operational performance. This metric directly relates to the reliability and availability of equipment, making it critical for any organization that relies on machinery to achieve its goals.

In contrast, other options like employee satisfaction scores, customer feedback ratings, and social media engagement, while important for different aspects of a business, do not have a direct connection to the management and performance of equipment. They might reflect on the broader organizational environment or customer relations but do not serve as key indicators for how well equipment is performing or being managed.